FAQ's

Are bookings essential?

Not essential, but no guarantee of a ride without booking.

As a volunteer-run chapter, we operate scheduled ride sessions to ensure we have appropriate volunteer coverage and safe operations.

We recommend booking in advance to avoid disappointment. Book Here!

Where do you ride?

Our initial routes include:

• Raby Bay Harbour

Future routes may include:
• Capalaba Regional Park

• Cleveland Point

Stay tuned!

All routes are carefully assessed for:

• Path safety
• Accessibility
• Parking availability
• Toilets and shelter

As we grow, we hope to expand to additional Redlands Coast locations.

How much do rides cost?

All rides are free of charge.

Cycling Without Age – Redlands Coast is a volunteer-run, community-funded initiative operating under the governance of
Cycling Without Age Australia Incorporated.

While rides are provided at no cost, donations are always welcome to help keep the wheels turning.

When are the rides?

Tuesday, Wednesday & Saturday. Starting at 9:30am and concluding at 12:00pm.

How long are the rides?

Ride sessions are generally booked in 30 minute blocks, allowing approximately 20-25 minutes of ride time.

Shorter rides are absolutely fine — our volunteers are flexible.

Are passengers required to wear helmets?

No — passengers are not required to wear helmets during our rides.

Under current Queensland regulations and the operating arrangements of governed Cycling Without Age chapters, passengers on our trishaws are not legally required to wear a helmet.

However, passengers are very welcome to bring and wear their own helmet if they feel more comfortable doing so.

All volunteer pilots are required to wear approved cycling helmets at all times while operating the trishaw.

Passenger safety is always our highest priority, and rides are conducted at a gentle pace on carefully assessed routes.

Who can ride?

Our rides are primarily designed for:

• Older people
• People living with reduced mobility
• Individuals experiencing social isolation
• Community members with cognitive or health-related challenges
• Carers and family members

To ensure everyone has a safe and enjoyable experience, we ask that all passengers be accompanied by a carer, friend, or family member. A single companion is welcome to support multiple passengers—and they can even ride alongside us on their own bike or join their loved one as a passenger on the trishaw!

Do you have a wheelchair-accessible trishaw?

Not yet. Our current fleet does not include a dedicated wheelchair-accessible trishaw. However, we are actively seeking funding to expand our fleet and increase accessibility in the future.

Can I ride with my client, family member or friend?

Yes — absolutely. We encourage carers and family members to be part of the experience.

We ask that all passengers be accompanied by a carer, friend, or family member.

What happens if the weather is bad?

Passenger and volunteer safety is our highest priority.

Rides may be postponed due to:

• Heavy rain
• Strong winds
• Extreme heat
• Unsafe path conditions

You will be notified via email if a ride needs to be rescheduled.

How do I become a volunteer?

Simply complete our Volunteer Expression of Interest form.

You will then:

• Complete a National Police Check
• Attend induction and training
• Be covered under our volunteer insurance

Find the Form Here

Is there a cost to volunteer?

We ask volunteers to contribute approximately $60–$80 to help cover:

• National Police Check
• Safety vest
• Volunteer hat
• Training materials

If this cost is prohibitive, please contact us — we are committed to ensuring cost is not a barrier.

Are volunteers insured?

Yes.

Approved volunteers are covered under our chapter’s insurance arrangements as part of our governance under Cycling Without Age Australia Incorporated.

Can young people volunteer?

Yes — volunteers under 18 are welcome.

However:

• They must be accompanied by a parent or responsible adult
• They must request Minor Volunteer Status
• Additional consent requirements apply

Please contact our Volunteer Leader for further information.

I represent an aged care facility. How do we organise rides?

We welcome partnerships with aged care providers and community organisations.

Please contact us directly to discuss:

• Group bookings
• Transport logistics
• Supervision requirements
• Scheduling

How can my business sponsor a trishaw?

We offer local sponsorship opportunities including trishaw branding and community recognition.

Please visit our Sponsor page or contact us directly.

How do I contact you?

Cycling Without Age – Redlands Coast is volunteer-run.

We will respond as soon as possible via our Contact Us page

Ride Locations

Our rides currently operate in selected Redlands Coast locations, including:

• Raby Bay Harbour

Bookings are essential.

A Note on Governance

Cycling Without Age – Redlands Coast operates as a local chapter under the governance of Cycling Without Age Australia Incorporated, a registered Australian charity.

Response Time Statement

We aim to respond within 48 hours during operational periods.